Common Questions

See some common questions and answers below, or call us at 03 5338 8344.

  • Why should I book using this website?

    By booking using this website you are dealing directly with Lake Inn Motel, which gives you more control over your booking.

  • What is your check-in procedure?

    Check-in time is at 2 PM while check-out time is at 10 AM. You may check in from 1 PM until 8 PM (can vary to 6 PM) at the reception. Late check-in must be arranged before 6 PM if required.

  • Do you have parking?

    Yes, every room has a parking space. 

  • Are your rooms non-smoking?

    Yes, all premises at Lake Inn Ballarat are non-smoking.

  • Do you have a restaurant?

    City Oval Hotel, which is next door to the Lake Inn Ballarat. 

  • What is your Cancellation Policy?

    *For bookings made via phone or our website - 48-hour notice is required. Cancellations within 48 hours of arrival will be charged 1-night accommodation.


    * For bookings made via other websites (Booking.com, Expedia etc) Please refer to their cancellation policy. 


    *Group bookings require a 14-day notice for cancellations. Cancellation within 14 days will incur a loss of deposit.


  • What is Breakfast option?

    The nearby Racer Bar & Café and The Ballarat Yacht Club provide great breakfast.

  • Is guest laundry available?

    Yes, washer and dryer are available in the guest laundry room.

  • How do I guarantee by booking?

    Credit card details are required to secure room booking or a $200 cash bond.

  • No Hidden Fees — Any extra fees?

    • AMEX surcharge: 1.49% (may vary over time)
    • Late Checkout (arrange at check in): $20 until 11 AM, $40 until 12 PM, and a full night fee after 12 PM.
    • Breakfast & Mini Bar: Additional cost — menu available at reception, in the room directory, and on the TV.
    • EV charging on site: $0.50 per kWh.
    • Restaurant Chargeback: 5% surcharge applies (appointed restaurants only).
    • Assistance Dogs: Accredited assistance dogs are welcome. Guests are responsible only for actual damage, including verified remediation costs such as cleaning due to odour or other impacts that affect the next guest’s stay.
    • No Smoking Policy: Breaches may incur up to $300 for extra cleaning and laundering.
    • Keycard Lost: $20 replacement fee for each room keycard lost.
    • Damage: Replacement cost for any damaged bedding, linen, dishes, or property items.